Knowlyvorica - Understanding Finance Made Simple

Information We Collect

At Knowlyvorica, we collect information that you provide directly to us when you create an account, use our financial education services, or contact us for support. This includes your name, email address, phone number, and any financial information you choose to share for educational purposes.

P

Personal Information

Name, email, phone number, and contact details

F

Financial Data

Educational financial scenarios and learning progress

T

Technical Data

Device information, IP address, and usage analytics

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and information about your usage patterns. This helps us improve our services and provide a better user experience.

How We Use Your Information

Your information helps us provide personalized financial education services tailored to your learning needs. We use your data to track your progress through our educational modules, suggest relevant content, and improve our platform's effectiveness.

We never sell your personal information to third parties. Your financial education journey remains private and secure with Knowlyvorica.

We may use your contact information to send you updates about new educational content, platform improvements, or important policy changes. You can opt out of marketing communications at any time, though we'll still need to send you essential service-related messages.

For business users, we may use aggregated, anonymized data to create insights about financial education trends, but this information cannot be traced back to individual users or companies.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Our employees and contractors who need access to your data to provide services are bound by confidentiality agreements and receive regular privacy training.

We may share your information in specific circumstances: when required by law, to protect our rights or property, in connection with a business transfer, or with your explicit consent. We work with trusted service providers who help us operate our platform, and these partners are contractually obligated to protect your information.

If you're part of a business education program, your employer may receive progress reports and completion certificates, but detailed personal information remains protected. We'll always inform you about what information is shared with your organization.

Your Rights and Choices

You have significant control over your personal information and how we use it. Under UK data protection laws, you have several important rights regarding your personal data.

Access: You can request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.

Correction: If any of your personal information is inaccurate or incomplete, you can ask us to correct or update it immediately.

Deletion: You can request that we delete your personal information, subject to certain legal requirements and service obligations.

Portability: You can request your data in a structured, machine-readable format to transfer to another service provider.

Objection: You can object to certain types of processing, including direct marketing communications.

Restriction: You can ask us to limit how we process your information while we address any concerns you have.

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and provide clear information about any actions we've taken.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption for data transmission and storage, including SSL certificates and encrypted databases.

All Knowlyvorica employees undergo background checks and sign confidentiality agreements. We maintain detailed access logs and regularly audit our security practices to identify and address potential vulnerabilities. Our servers are hosted in secure, certified data centers with 24/7 monitoring and backup systems.

While we take every reasonable precaution to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you notice any suspicious activity on your account, please contact us immediately.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill our legal obligations. For active accounts, we maintain your data to ensure continuity of your educational experience and track your progress over time.

If you close your account, we'll delete your personal information within 90 days, except for data we're legally required to retain for tax, audit, or regulatory purposes. Educational progress data may be anonymized and retained for research purposes to improve our platform, but this cannot be linked back to you personally.

We automatically delete inactive accounts after three years of inactivity, following a series of reminder emails to the registered address. You can request immediate deletion of your account and data at any time by contacting our support team.

International Data Transfers

Your personal information is primarily processed and stored within the United Kingdom. However, some of our trusted service providers may be located in other countries, including the European Union and countries with adequate data protection standards.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by UK and EU authorities. These measures ensure your data receives the same level of protection regardless of where it's processed.

We never transfer personal data to countries without adequate data protection laws unless we can guarantee equivalent protections through contractual agreements and technical measures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze platform usage. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how users interact with our educational content.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We use session cookies that expire when you close your browser, and persistent cookies that remember your preferences for future visits.

We don't use third-party advertising cookies or tracking pixels for marketing purposes. Our analytics tools are configured to respect user privacy and provide aggregated insights rather than individual tracking data.

Children's Privacy

Knowlyvorica's financial education platform is designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we discover that we've inadvertently collected such information, we'll delete it immediately.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We take children's privacy seriously and will work with you to address any concerns promptly.

Educational institutions that want to use our platform for older students (16-18) must obtain proper parental consent and additional safeguards before any data collection occurs.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and prominently display the updates on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes constitutes acceptance of the updated terms.

For major changes that significantly affect your rights or how we use your data, we may seek your explicit consent before implementing the changes. Your privacy and trust remain our top priorities as we evolve our services.